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When Should You Stop Selling Through a Channel That Is Still Profitable?

The Essentials A sales channel can continue generating revenue while gradually weakening the company that relies on it. A marketplace can erode margins and commoditise pricing, a distributor can take control of the customer relationship, affiliate networks can degrade acquisition quality, and intermediaries can reduce access to first-party data. The problem begins when short-term profitability...

Is HubSpot Going Too Far With Its Customers’ Data?

Is HubSpot Going Too Far With Its Customers’ Data? On 1 July 2026, HubSpot announced a change to its data enrichment services designed to support Contact Discovery, a new tool intended to help users identify and complete more professional contacts. To improve the quality of this database, certain enrichment information, including professional contact details, employer...

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